At some point, every work team experiences disagreement. Depending upon circumstances, different ways of dealing with them exist. Join the upcoming session of AmCham Business School “Resolving Conflicts Within the Team: Algorithm or EQ?” to find out how to handle conflicts in your organization. We are looking forward to seeing you on Wednesday, April 24, 5:00 PM at the Innohub.
Before getting into the process of conflict resolution, we will learn about:
- Elements of The Harvard Negotiation Method and conflict resolution with the help of mediation approach (CEDR, Great Britain)
- Dispute resolution algorithms that really work. How, when and what should be done to reach mutually beneficial agreements that will be fulfilled?
- How to avoid destructive emotions during the dialogue (negotiation, cooperation)?
Director, Ukrainian Mediation Center (Kyiv Mohyla Business School).
Olga is a Mediator at the Centre for Effective Dispute Resolution (Great Britain) as well as at the Munich Chamber of Commerce and Industry. Olga is psychologist-psychoanalyst and has master’s degree in international management.
Working language of the Event will be Ukrainian. Simultaneous translation will not be provided.